RAIMSTORM

Support

Effective date: October 14, 2026

RAIMSTORM is a storm-disaster rescue game for iPhone, iPad and Android: twenty rescue operations, eight stages each, no fighting and no weapons. No account and no ads; it plays offline, and only the optional world boards use the internet.

Contact us

Email developer@econteur.com. We answer within two business days. Please include your device model and OS version.

A premium rescue did not unlock

Open the operations board and tap RESTORE PURCHASES. Purchases are tied to your Apple or Google account, so they can always be restored on the same account.

My progress disappeared

Progress is stored only on the current device. Deleting the app, clearing its data, or moving to a new device without a matching backup will clear it. Premium rescues can always be restored from the store.

World boards

Each operation has a public top 10 and a champion. After you finish or win a run you can post it under a nickname; if the board says it is offline, your run is still saved on the device. To report an offensive nickname, tap REPORT next to it. To remove your own entries, see Delete Your Data.

Text size and accessibility

RAIMSTORM follows your device's text-size setting, uses large touch targets, and every control carries an accessibility label. If something is hard to use with VoiceOver or TalkBack, please tell us and we will fix it.