RaimAction · ECONTEUR LLC

Support

Effective date: November 11, 2026

RaimAction is an action game for iPhone, iPad and Android: fifty operations, sixteen operators, TEAM UP online with a friend by a 4-digit room code, a champions board for every operation, no account and no ads. Solo play works offline. Six operations are free forever and one Premium operation is free to play each week. RaimAction Premium, yearly (renews automatically) or Lifetime (pay once), unlocks the other operations. Packs bought in earlier versions stay yours forever.

Premium and restoring purchases

Open ★ PREMIUM on the main menu. It shows your Premium status and any packs you own. On a new device or after reinstalling, tap RESTORE PURCHASES on the same screen, signed in to the same Apple Account or Google account you bought with. Refunds are handled by Apple (reportaproblem.apple.com) or Google Play.

Contact us

Email developer@econteur.com. We answer within two business days. Please include your device model and system version.

There is no sound

Open TOOLS (or pause a game) and check that SOUND is on and the volume is above zero. On iPhone, sound plays even with the silent switch on; turn the device volume up.

It is too easy, or too hard

Choose EASY, MEDIUM or HARD in TOOLS. Only the enemies change: the maps and objectives are the same, so every win counts.

Choosing an operator and a weapon

Tap OPERATOR on the main screen to open the Showroom. Drag to turn your operator, use the arrows to see the others, pick a weapon, and press SELECT. Sniper, hunt and stealth operations keep the weapon they were built around.

Controls feel wrong

TOOLS has look speed, invert look, left-handed controls, auto fire, screen shake and vibration. On older devices, turn HIGH DETAIL off for a smoother frame rate.

Champions boards

Every operation has a public top 10 and a champion. After you finish or win a run you can post it under a nickname (★ BOARD on the result card); if the board says it is offline, your run is still saved on the device. Tap ⚑ REPORT next to an offensive nickname. To remove your own entries, see Delete Your Data.

Playing with friends

One player taps CO-OP → HOST and reads out the 4-digit room code; friends tap JOIN and enter it. Rooms are online, so friends can join from anywhere with an internet connection, and everyone must have the same version of the game. Without internet, a room still works between devices on the same Wi-Fi: on iPhone and iPad allow Local Network access when asked (or turn it back on in Settings → Privacy & Security → Local Network → RaimAction).

My progress disappeared

Progress lives only on your device. Deleting the app, or moving to a new device without a device backup, removes it.