RaimCalls

Delete your data

Effective date: October 16, 2026

You can delete your RaimCalls account and data yourself in the app, or ask us to do it.

In the app (fastest)

1. Open RaimCalls and go to Settings > Privacy & consent.
2. Tap Delete account and confirm.

This erases your business, customers, conversations and messages, call transcripts, bookings, quotes, documents, notes, automations, voice samples and stored files, and releases your phone numbers.

If you cannot open the app

Email developer@econteur.com from the address on your account with the subject "Delete my RaimCalls data". We verify the request and complete it within 30 days.

What is kept, and for how long

A few records the law requires are kept de-identified (no names, message content, notes or email addresses) under a new reference not linked to you: payment and billing records, 7 years; records of automated messages sent and their delivery, and consent records, 4 years; usage records, 400 days; voice-sample release records, 3 years. STOP opt-out records are kept so opt-outs stay honored. Server logs are kept 90 days.

Subscriptions

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your Apple ID or Google Play subscription settings.

Delete part of your data

You can delete individual calls, transcripts, conversations, customers or whole categories without deleting the account, and set automatic removal after 30, 90 or 365 days. See the Privacy Policy.